The Bourbon Street Grille continues to cause headaches for Monona.
On March 26, the police reported a fight involving 25 people. 17 law enforcement officers were needed to get the situation under control. Monona police and the bar’s owner offer differing views of the events, but the ultimate outcome was that in order to keep their liquor license, the bar agreed to install a buttload of cameras, plus develop a plan to get customers safely out of the building when large events are being held.
However, here are our suggestions to improve the climate at the Bourbon Street Grille:
- The restaurant is required to actually serve you warm food.
- Bartenders are required to serve customers instead of simply talk to cute girls.
- Lower the one waiter/waitress to 400 table ratio that seems to exist at this time.
- ‘Chefs’ should actually know how to cook all the food instead of following a color-by-numbers chart.
- Bathrooms should be cleaned more than once a year.
- Service staff should cut attitude by at least half. We know your job sucks and you’re understaffed. Don’t take it out on your customer.
- All fighting should be moved to the Shopko parking lot down the street to allow for larger crowds.
“Maybe if they provided decent service and food, people wouldn’t be so pissed off when they leave,” suggested one Monona resident. “Rubbery fish, mushy appetizers and slow service just make we want to rumble.”